Meet the team
Great customer insight doesn’t grow on trees. You need brilliant technical and project management skills, a pinch of creativity, a dose of strong opinions and a really bright team that are both experienced and flexible. United by curiosity about people, a culture of sharing and support and a direct and open approach, the team at Network Research are 100% focused on their clients’ businesses. Click on a photo to find out more about our team...
We are always keen to hear from enthusiastic people with a passion for research. If you’re interested in joining us, please go to our Jobs Page to see our current vacancies
Managing DirectorBacked up by over 25 years in research, Virginia leads us all in our endeavours to help our clients understand their customers and grow value. She applies her knowledge to Network itself and is passionate about delivering the absolute best to our own customers, driving us to make our business even better as we go.
Analyst ManagerJair runs his team of Analysts with a calm demeanour. Fortunately he doesn’t model his management style on his national side – whilst he encourages the flair of Neymar he does have a defensive strategy! His desire to ensure that all projects are set up in a robust way means that the opportunity for error is greatly reduced. In addition he works with the team to innovate and improve the way projects are delivered.
Senior Associate DirectorNicole leads a number of our key accounts. She has a good eye for detail but never loses focus on the big picture. Nicole is an expert in presenting data in new and creative ways, making numbers speak for themselves, and providing clear and simple direction to clients.
Analyst Team LeaderBish started his career at Network as a Project Controller, but we soon realised we needed to use his analytical mind to the full. He enjoys programming and creating new tools to make his projects ultra-efficient. If we need to create something new in an online study, Bish is our man. He also does a great side-line in photography.
Operations DirectorRachel oversees Network Research operations, from our data collection to data processing and day-to-day project management. Rachel’s 20 years’ experience in research operations mean that she can manage that delicate balance between operational efficiency and maintaining the highest quality in all we do.
Associate DirectorEver-dependable Dami is the kind of person you want in control of your research programmes, which is why he steers our most complex business to business research studies. His quiet, yet confident and considered approach ensures he’s always understood the trickiest business issues. Clients are always telling us just how much they like working with Dami, and we can see why.
Head of TechnologyWith a background in e-commerce and web design Jon makes sure our IT infrastructure remains leading edge so our researchers can minimise the time they spend managing processes and maximise the time they spend thinking, analysing and supporting our clients. He is the driving force behind Network Research’s information portals and knowledge hubs.
Senior Project ExecutiveGavin makes project happen. Calm, logical and organised, he juggles multiple projects, without dropping any balls. His previous job as a landscape gardener gives him a creative mindset which he uses to represent data in the best light to bring it to life.
Head of Information DesignOriginally an analyst, Joe has taken that skill set and aligned it to an eye for graphics and information design. He is responsible for making sure our outputs from reports to on-line portals are visually engaging, easily understood and the sort of thing that our clients like to pass around their colleagues, making themselves look good!
Project ControllerJoni is consistently adaptable and flexible with requirements on her projects and daily tasks. Delivered with a smile and a ‘no problem’ attitude, Joni’s always ready and willing to take on something new and pursue it right through to a successful conclusion.
Senior Research ExecutiveKeith is an incredibly fast learner and quickly proved himself as a talented analyst. He works on some of our largest projects and is always thinking of better ways to do things. He is also a great football player and a Man United fan!
Associate DirectorKirsty manages a number of key projects. She brings a fresh perspective and different viewpoint to her projects. Her scrupulous eye for detail means she is more than a mere safe pair of hands. Her breadth and depth of experience mean she can find a solution for any type of research problem thrown at her.
Interviewing Quality ManagerLewis’s previous role as an interviewing supervisor has equipped him with a strong understanding of what makes fieldwork run well. Each project is carefully managed, providing insight using a well rounded approach to each stage of the project lifecycle.
Senior Project ControllerMark is our methodological Project Controller. Give Mark a handful of tracking projects and he’ll have them ticking along like clockwork in no time. Mark ensures all of his projects get the time and attention they require and his calm and measured approach means delivery to a high standard.
Accounts ManagerNita takes responsibility for our accounts. Over her many years at Network, she’s enjoyed finding ways to increase our financial efficiency, looking at new and better ways to do things.
Commercial DirectorMatt is responsible for running some of our largest accounts and how we present ourselves to the world. With 25 years’ experience in quant and qual garnered on both sides of the Atlantic, he helps design robust research programmes in the UK and further afield to help clients meet their business objectives.
Research ManagerKristine’s enthusiasm and passion for research help all her projects to run smoothly. Nothing fazes Kristine: she has a ‘no problem’ attitude and always delivers with a smile. Her clients love working with her and benefit from her experience and skill in understanding their business.
Petra van der Heijden
Senior Associate DirectorPetra operates as a Consultant without Portfolio. Her passion for analysis and research means that she is ideally placed to review research methodology as well as questionnaire design. Recently she has been reviewing SMS as a methodology as well as assessing the benefits of text and speech analytics.
Call Centre Manager – EdinburghTanya particularly enjoys the quality aspect of working with her interviewing team. Together with her Supervisors and Senior Interviewers she works hard to coach her team to make the interview experience enjoyable for the respondents whilst ensuring the data collected meets our rigorous standards.
Senior Research ExecutiveSaiful works on some of our largest customer experience programmes. He is always calm, and ready to help, even when we’re asking for the (near) impossible. Saiful’s past experience in our call centre and then in the operations team ensure he’s well equipped to deal with the challenges of these massive projects.
ConsultantDriven by a passion for bringing researchers and clients closer to primary data through new and innovative technologies, Eamonn founded Network Research in 1987. Having been at the helm of our business for many years, he now acts as a consultant providing invaluable expertise in a wide range of areas.
Accounts AssistantSandra likes structure. This is beneficial to ourselves, clients, and suppliers alike as Sandra is in control of all things invoice and payroll related.
Call Centre Manager – LondonJake started working for us as an Interviewer before progressing through the ranks to Call Centre Manager. He has a particular passion for people development and really enjoys seeing his team flourish under his guidance.
Associate DirectorSantosh brings a steely logic to all that he does. It may be explained by his engineering background, but he has been applying it to research for over 10 years. Santosh brings his rigour, attention to detail and understanding of business to bear on NPD, customer loyalty and branding issues in the financial services, utilities and tech/telecom sectors.
Projects ManagerHelen’s strong sense of drive and commitment ensures that the Projects team are always delivering. In addition she’s very interested in the use of software in our business and has recently been reviewing the pros and cons of text and speech analytics.
Senior Development ConsultantWith a few more years’ experience than she’d like to count gained both agency and client-side, Clare applies her knowledge to grow our business amongst new clients, understanding their issues and finding appropriate research solutions that drive change. She’s got a particular bent for satisfaction, loyalty and communications research.
Senior AnalystNeil has worked at Network for more than a decade – as such he’s our go-to for all things data analysis, scripting, sampling related. He delivers his output with the precision and accuracy of a Swiss clock, even though he is Scottish!
Junior Software DeveloperAlan’s role to keep us grounded in terms of performance. He reviews our SLAs with clients and ensures that we are meeting and exceeding these. In addition he works with our development team on our online reporting offering.
Non-Executive DirectorNigel is the ideal person to have on board to help guide and improve our business. His senior level roles at agencies including NFO and TNS, coupled with various posts on research industry bodies mean that he is ‘experience with a view’ personified.
Project ControllerEver so helpful Aren will bend over backwards to support his colleagues with any project work. With a keen eye for detail he keeps a close eye on his projects from fieldwork to reporting and his thirst for learning more and developing skills keeps him on his toes. Aren is thorough and inquisitive in all he does.
Data AnalystOmar is an Analyst with a passion for learning languages and is currently taking on the challenge of Mandarin. He has worked as an Analyst for two years and loves tackling challenging projects.
Senior Software DeveloperWith half a decade of commercial development experience under his belt already, Jacob injects a fresh perspective and can-do attitude into his work. Having worked in a wide range of industries from Social Media to Ecommerce, Jacob has had great exposure to different technologies and approaches.
Research ManagerAndre has over 6 years of experience in Market Research and is used to managing large tracking surveys. His energy, enthusiasm and research knowledge make him an ideal fit to the team.
Trainee Data AnalystDylan finished his Psychology degree in 2014 and had worked with NHS for almost a year before joining Network. His degree gave him great knowledge of research and statistical analysis. He was also in the Army where he achieved the rank of Sergeant, responsible for training new cadets and working as a tightly-knit team.
Research ManagerShazia is an experienced research professional with expertise in questionnaire design, analysis, project management and presenting. She is responsible for managing some of our most complicated projects, which she does with imagination and vim.
Client DirectorAfter two decades in market research and business improvement, Richard brings a depth and breadth of experience to Network. Having worked across a range of sectors and methodologies, Richard works with clients to develop actionable programmes which deliver real business improvement.
Service Delivery ManagerRupert has a wealth of experience having worked in the market research industry for over 20 years. He enjoys all things operational from costings to final reporting. His service delivery role at Network is all about making sure everything runs smoothly once a project is commissioned ensuring that jobs run to time and to budget.
Research ManagerScarlett enjoys the variety of market research and the challenge of working across different projects and industries. Having worked in various research functions both here and in her native Australia, Scarlett is well versed at getting to know her clients markets quickly and efficiently and thrives on helping clients integrate market research solutions into their wider business.
Office ManagerBrian is absolutely perfect for our Office Manager role. With a wealth of experience from his training, IT and customer service days in two of the largest insurance companies, nothing fazes him. He is calm, enthusiastic, resourceful and committed. The only downside? He supports West Ham…you can’t have it all ways.
Project ExecutiveSabrina is a Psychology graduate, a keen boxer and enjoys analysing both quantitative and qualitative data. She has joined as a Project Executive.
Project ExecutiveRhiannon is a fast learner with a great aptitude to manage and deliver projects accurately and on time. A degree in Psychology and her penchant to apply theoretical knowledge in the commercial research arena means that she is often found delving deeper into research data to extract meaningful insights.
Junior Software DeveloperA recent arrival to London from his native Portugal, Diogo is a software whizz who loves a challenge. Away from work (and software), his passions include chess and the piano.
Data AnalystPepe has been working on Market Research for almost 6 years. His experience goes from project and data management, client relationship to more technical skills like scripting and reporting. Prior to Market Research he was a copyright Law Enforcer in the music industry, a graphic/web designer, an illustrator and an animator. He also enjoyed a successful ten year career as a DJ.